Last Updated: May 16, 2026
This Privacy Policy explains how DMVI handles information on its public marketing website and support website.
In plain English: the public site is intended to operate without advertising-style visitor tracking. DMVI may still receive form submissions, routine server logs, and privacy-focused traffic or performance measurement needed to run and improve the site.
Contact for privacy requests: use the Contact page, call 1-800-490-1108, or write to Digital Media Vending International LLC, 400 Morris Street Unit E & F, Sebastopol, CA 95472.
Important scope note: separate DMVI-related services such as a parts store, payment flow, or logged-in software environment may present different technical behavior and separate disclosures.
Note: this policy is offered for informational purposes only and is not legal advice. Users should consult their own counsel for legal questions about privacy rights or compliance obligations.
Contents
1. Scope and Approach
This Privacy Policy applies to the public DMVI marketing website at digitalmediavending.com and the DMVI support website used for inbound support requests.
Those public-facing sites are intended to operate without advertising pixels, retargeting tags, or other cross-site behavioral tracking tools. They may still rely on routine server logs and privacy-focused site measurement to keep the sites reliable and to understand overall traffic and page-performance trends.
Separate DMVI-related properties, such as an e-commerce storefront, payment flow, customer portal, or software dashboard, may operate under separate terms, workflows, or privacy notices where the service context is different.
2. Information DMVI Collects
DMVI may collect information that a visitor voluntarily submits, such as name, company name, phone number, email address, machine details, support details, or other information included in a form submission, inquiry, quote request, or support request.
DMVI may also receive limited technical information that is routinely generated when a site is requested, such as IP address, browser type, device type, general referrer information, requested pages, and request timestamps.
On the public marketing and support sites, DMVI may receive privacy-focused analytics or performance information in aggregated or pseudonymous form to understand broad traffic patterns, route performance, and site reliability. DMVI does not use those public sites to build advertising audiences or track individual visitors across unrelated websites.
3. How DMVI Uses Information
- To respond to inquiries, quote requests, demo requests, and support submissions.
- To operate, secure, maintain, and improve the public website and support workflows.
- To understand broad traffic, page-performance, and reliability patterns on a non-advertising basis.
- To document commercial communications and customer-service activity.
- To comply with legal obligations, enforce agreements, and protect DMVI's rights and systems.
6. Retention and Security
DMVI retains information for as long as reasonably necessary for the purpose for which it was collected, including customer-service follow-up, recordkeeping, dispute management, and legal compliance.
DMVI uses commercially reasonable administrative, technical, and organisational measures to protect information, but no website or internet transmission can be guaranteed to be perfectly secure.
7. Your Rights and Choices
Visitors may contact DMVI to request access, correction, or deletion of information they have submitted through the public website or support workflow, subject to applicable law and legitimate record-retention needs.
Visitors may also request that DMVI stop using submitted contact information for follow-up communications that are not operationally necessary.
8. State-Specific Rights
Residents of California and certain other states may have additional privacy rights under applicable law. Those rights are described more specifically in the California Privacy Notice and any other location-specific notices DMVI publishes.
9. Contact DMVI About Privacy
Privacy requests or questions may be sent through the Contact page, by calling 1-800-490-1108, or by writing to Digital Media Vending International LLC, 400 Morris Street Unit E & F, Sebastopol, CA 95472.
DMVI may update this Privacy Policy from time to time as site tooling, legal requirements, or business practices change. Changes become effective when posted.
